Dow found itself battling the law of diminishing returns in its decades-long quest to optimize its maintenance processes. Though incremental improvements were made to both cost and reliability, the benefits were becoming less impactful.
They had hit a wall, says Jeff Sexton, site Technical Expertise & Support director at Dow’s St. Charles Operations in Hahnville.
“You can only optimize your processes so many times,” Sexton says. “You reach a point where the changes aren’t making a lot of difference and you’re barely tweaking the knob.”
That’s when Dow’s corporate office began taking a hard look at how it might better assimilate technology into the industrial maintenance space, with the goal of taking it to the next level.
Sexton is most excited about the potential of virtual reality. Dow, in fact, has multiple VR pilot programs under way across the Gulf Coast.